Myer flags ‘huge’ store technology transformation – Strategy – Hardware – Software

ByPhyllis R. Edwards

Jun 2, 2022 , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,


Myer is embarking on a “huge keep engineering transformation” over the future 18 months that will see it modernise its cellular device fleet and deploy 4 new computer software programs for personnel to use.

Basic supervisor of retail functions Gary Stones uncovered the software of operate in a online video printed by handheld laptop maker Zebra Technologies to social media this week.

Stones said the plan of will work would address updates to Myer’s point-of-sale methods, as nicely as to a mobility device fleet employed by “over 10,000 staff members”.

“It’s a major expenditure for Myer … that will ultimately stream through to gains for our customers,” Stones claimed in the video clip.

“It’s significant we get this appropriate. It’s an investment decision we’re building more than the next 12-18 months with some 3600 mobility devices that will be rolled out to in excess of 10,000 staff members. 

“It’s not just about the gadgets – we’ll also be rolling out four brand name new purposes that our crew associates will be utilizing to do activities these types of as stocktake, value marking, digital obtaining and dispatch, and also all of our fulfilment activities in our merchants.”

The retailer is established to deploy a new fleet of smartphone-like Zebra TC57X cellular computers.

It is also “looking to deploy” Zebra’s workforce hook up platform “which will empower push-to-talk radio performance and allow our workforce customers to be able to converse with each and every other on-the-fly,” Stones reported.

“In addition to that, we’re also on the lookout at the TC57X mobility system to be in a position to exchange our telephony option for our team users as well.”

Stones claimed the retailer also wanted to establish technological know-how foundations that would enable it to adopt various in-retailer transactional styles down the observe.

“We’re hunting to be ready to position ourselves so that when the time is appropriate, we can use our mobility products to broaden into m-commerce and mobile level-of-sale functionality down the observe,” Stones said.

Right up until then, Stones explained Myer is performing to a tactic that is intended to make the do the job of retail workers easier – “reducing the amount of time that workforce customers are paying on support routines, [so they can] spend a lot more time with shopper-going through functions and putting our buyers 1st.”

The shop engineering transformation arrives only a month right after the retailer reported it is also investing to “supercharge” its on the net functions as effectively.


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